Amazon Delivery Driver SkillsĪmazon delivery drivers need the following skills in order to be successful: Each state has different requirements for getting a CDL, so check the requirements in your state. This training may include how to use the company’s delivery app, how to navigate the delivery route and how to interact with customers.Ĭertifications & Licenses: To drive a delivery vehicle, you will need a commercial driver’s license (CDL).
Training & Experience: Amazon delivery drivers typically receive on-the-job training from their supervisors. However, some employers may require an associate’s or bachelor’s degree for more advanced positions. To become an Amazon delivery driver, you will need to meet the following requirements:Įducation: Most Amazon delivery drivers need only a high school diploma or GED certificate. Related: Amazon Delivery Driver Interview Questions and Answers Amazon Delivery Driver Job Requirements However, automation may limit employment growth because some companies are using robots to sort packages and deliver them directly to customers. Growth in e-commerce and online sales will require more delivery drivers to ensure that packages are delivered on time. The employment of delivery drivers is expected to grow at an average rate over the next decade. Providing excellent customer service by greeting customers in person or on the phone, answering questions about products or services, and resolving issuesĪmazon delivery drivers are paid an hourly wage, which can vary depending on a number of factors.Understanding company policies regarding customer service and behavior towards customers.Maintaining accurate records of deliveries and mileage driven for tax purposes.Ensuring safe operation of delivery vehicle by complying with federal and state regulations regarding vehicle operation, maintenance, and insurance requirements.
Keeping track of deliveries made and reporting problems to management.Communicating with customers about delivery status updates using phone, text, email, or other methods.Communicate with dispatchers about deliveries before leaving the warehouse or store.Delivering packages on foot or by vehicle to residences and businesses within a specified area.Loading and unloading packages from delivery vehicles according to company guidelines.Amazon Delivery Driver Job DutiesĪmazon delivery drivers have a wide range of responsibilities, which can include: They drive a variety of different vehicles, from standard cars to large trucks, while navigating through city streets or rural roads. Amazon delivery drivers are responsible for the safe and timely delivery of Amazon products to customers.
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